36,421 stores
1,204,395 reviews
5652 shoppers online now
36,421 stores1,204,395 reviews 5652 shoppers online now
 Total Reviews | 5 |
 Helpful Reviews | |
 Forum Posts | 0 |
| Homepage | |
| Member Since | 21-Jun-05 |
| Last visit | First visit! |
Check out all the stores loved by stebog
| SuperBiiz / ewiz.com / newbiiz.com |  |
| Semsons & Co, Inc. |  |
| Newegg.com (USA) |  |
Check out all the stores reviewed by stebog
| SuperBiiz / ewiz.com / newbiiz.com |  |
| Semsons & Co, Inc. | |
| 2CoolShopping |  |
| Newegg.com (USA) | |
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posted Mar-16-2008 
posted Jun-17-2007 
This review was modified by 
This review was modified by 
![Share](javascript:share_rating({"review_body":"Super great deal and great shipping time. Thanks eWiz.","link":"http:\/\/www.resellerratings.com\/store\/eWiz\/comment\/368209#comment368209","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/eWiz.jpg","store_name":"SuperBiiz \/ ewiz.com \/ newbiiz.com","username":"stebog","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Super fast shipping and a really great price. Will stop by again when I need cellphone stuff. Thank you.","link":"http:\/\/www.resellerratings.com\/store\/Semsons_Co_Inc\/comment\/319153#comment319153","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Semsons_Co_Inc.jpg","store_name":"Semsons & Co, Inc.","username":"stebog","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I have no idea what my order status is. I know my cc has been charged but that\u0027s it. No answer from customer service via their online email submission form.","link":"http:\/\/www.resellerratings.com\/store\/2CoolShopping\/comment\/210303#comment210303","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/2CoolShopping.jpg","store_name":"2CoolShopping","username":"stebog","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I recently placed an order that didn\u0027t meet my expectations and posted as such here on Resellerratings. Adam from Newegg contacted me and asked for my input on how my order could have been handled that would make me a happier customer.<br><br>I appreciate being asked for my input and have since placed another order that lived up to my previous experiences with Newegg.<br><br>Super fast shipping and generally good prices.<br><br>In the end, I guess, Newegg is just a victim of it\u0027s own success. Superior service is delivered 99% of the time and the other 1% is quite a shock.","link":"http:\/\/www.resellerratings.com\/store\/Newegg\/comment\/210301#comment210301","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Newegg.jpg","store_name":"Newegg.com (USA)","username":"stebog","rating":"5"}, "single");){kind=link}
“Dear stebog,
Thank you for taking the time to post your concerns regarding your recent service experience as well as giving us the time to speak to you regarding this matter.
We are glad that we were able to elucidate the situation – The order in question was processed efficiently (within 24-48 hours) and delivered within the shipping time frame specified by the shipping method chosen for the order.
We understand that this particular order may not have been fulfilled in the ‘quicker than normal’ fashion that you may have been accustomed to in the past. However, you may rest assured, that Newegg always puts forth our best efforts to have each and every requested order shipped out as soon as possible - which, can sometimes result in orders being delivered earlier than scheduled.
Nevertheless, we certainly understand your concerns and are glad that we were able to address this matter to your satisfaction. Should you have any further questions or concerns regarding this matter, feel free to contact Adam at 1800-390-1119 ext. 2053.
”