1/5

posted Dec-04-2010

Bought a Garmin GPS as advertised by Target's black friday ad, then one week later, received order cancellation email. What a dishonest seller!

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1/5

posted Sep-10-2007

I have been a member for about 6 month with 3 out plan. First they were pretty good at beginning, in the past few weeks they have been awful. I have received Nothing, let me repeat, nothing, nada, in the past few weeks despite I have 30+ items in my q. I called the customer service phone number and was told that none of my items in q are available (which is unbelievable because more than half of those items show FULL availably on their website). I just filed a complaint to BBB and FTC. I will cancel my subscription if they don't change.

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1/5

posted Feb-11-2006

Placed my order on IBM.com. Never received item so I called to check the status. CSR told me there was an error on the website which caused the delay, she told me to not worry and my order WILL be shipped. Waited a few more days, received an email saying my order has been canceled. I am extremly dissatisfy with IBM's dishonest attitude. Do NOT buy from IBM.

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1/5

posted Dec-15-2005

STAY AWAY FROM PHILIPS OUTLET. I can NEVER belive a multi-nation giant electronic company treating customers like this. First the TV I ordered came CRACKED, DIRTY, and complately DEAD right out of the box. (The website advertised it as "factory renewed", which is obviously a lie). Then the customer service is horrible. They made me wait at least an hour plus to even reach a live person to talk to. Then they give me this BS saying their policy stated no returns on refurbished items. I pointed out that I am returning it due to FALSE advertisement. After threaten to report to BBB/FTA and credit card, the CSR finally agreed to arrange return. 60 days after the return, still NO refund! Called 3 times in between and CSR always told me it is still in process. I do not believe how it takes them 60 days to process a simple refund. I finally lost my patient and filed dispute with my credit card. Boom! within 48 hours, the refund shows up on my credit card statement. I will NEVER buy anything from Phlips again.

This review was modified by startac205 on January 30 2006 02:07:01 PM

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1/5

posted Nov-22-2005

Stay away from this company. I purchased a SD card with $15 rebates. The rebate NEVER came and buy.com customer service refused to do anything.

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1/5

posted Aug-06-2005

WORST EXPERIENCE EVER. FIRST THEY LIED ABOUT INVENTORY TO TRICK ME TO PLACE MY ORDER, THEN THEY LIED ABOUT SHIPPING AND MADE ME WAIT LIKE A FOOL. WASTED 14+ DAYS OF MY TIME.

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1/5

posted Sep-02-2003

I ordered a video card. 10 days later still no pacakge. I contact customer service to find out that they HAVN'T process my order yet. Now they told me they just ship the item. I'm still waiting for the package to arrive. I will NEVER order from them again.

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