5/5

posted Jan-10-2007

I ordered a Fuji A500 digital camera with the accessory underwater case on 12/14. That afternoon, digitalfotoclub sent me an email letting me know that the underwater case was out-of-stock and that inventory might not be available until March. They asked me if I still wanted the camera, and if I wnated to keep the case on order or cancel it.

I confirmed that I wanted the camera, and received a shipping confirmation the same afternoon with tracking numbers, and it arrived in about 5 days.

Even though they were out-of-stock, I was perfectly happy with the rapid notification and the fact that they confirmed that I wanted the camera even though the case was not available before shipping it.

comment on review | report?

Is this review?… Helpful Cool Share

5/5

posted Jan-10-2007

Looking over the reviews, I guess I was fortunate. I'd been looking for an iGo power adapter to replace some of the many power supplies I've accumulated, and found MobilePlanet in a pricing search. They advertised the previous year's model, but at a price about 25% lower than I had seen elsewhere. I ordered it and some tips.

Then, of course, I looked here and was a little worried (yep, I know, not the right order to do things). However, I received a shipping notification later the same day, and the package arrived in 3 days. They actually shipped the current model instead of last year's, too.

Really good pricing and great service for this order.

This review was modified by staggie on January 15 2007 04:41:58 PM

comment on review | report?

Is this review?… Helpful Cool Share

5/5

posted Jan-10-2007

Purchased a Waterpik from Nowak. Their price was significantly lower than I had found elsewhere online, and they charged only $2.50 for ground shipping. I immediately received a confirmation email and the item arrived very well packed seven days later.

comment on review | report?

Is this review?… Helpful Cool Share

1/5

posted Jan-10-2007

Absolutely horrible service. I ordered an underwater camera housing through Amazon Marketplace on 12/14/06. At the time of my order, Electon Jon's listing stated that they had 6 in stock as of the date of order. The next day, their ad on Amazon still indicated 3 in stock, and I received an email the my order was backordered. No big deal, I had the camera and could wait on the housing. The email indicated that I could expect the item to ship in 5 to 6 days.

On 12/31, I sent an email requesting an update, as EJ's was again selling the item on Amazon (the ad listed 14 in stock, though they were now priced slightly higher). I recieved a email on 1/2 from "Mike", who reported that my order had been processed amd should arrive soon. I replied to request a tracking number for the shipment. No response. I emailed again after another 2 days, asking for confirmation of shipment and requesting that the order be cancelled if not shipped. The entire time, the listing was updating each day with a statement of that X number were in stock as of that morning. They never responded.

Electron Jon's lists a phone number on their site and at Amazon (it is listed as a voice/fax). The problem is that at all times, it is only a fax. No person ever answers the phone, so you cannot contact them directly.

I finally had to file a claim through Amazon to resolve the problem and placed an order with another seller.

Horrible.

comment on review | report?

Is this review?… Helpful Cool (1) Share