1/5

posted Jul-23-2008

I bought a flash ford tuner from this company on 5/31/08. I placed the order and 5 minutes or sooner later, realized I did not need this part. RPM's salesman, Tony, told us that we could just send it back to them and get reimbursed. Now this is not the case. We sent it back to them and only got partial credit and they kept $155.00 for various hidden fees.

I have contacted customer service over and over and yesterday spoke to George Pastran who is a supervisor. He was so rude, he swore at me and then denied it. He told me to call his girlfriend, she will tell me that he doesn't swear (juvenile). He refused to return any of the extra money.

Stay away from this company, I will be calling the Texas attorney general's office today and have contacted the better business bureau.

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