5/5
posted May-06-2007
It's been 1.5 years since I purchased my OPC and (Order dated 11/4/2005, but this site would not accept a date prior to 2006.) I am still a delighted customer. I obsessively analyzed the many alternatives leading to my OPC purchase, and in retrospect I have absolutely no regrets. I've been through several service "episodes", and I have to say that the response has been superior each time. Most (but not all) of the time, I have dealt directly with Mario, who has always been exceeding responsive, and he has guided me through replacement of video cards (accomodated my change of heart shortly after purchase), diagnosis of what turned out to be a bad memory module and replacement of both DIMMS, and a recent system stability problem, where he guided me through several diagnostic steps to pinpoint and remedy the problem by tweaking a few BIOS settings ... thankfully he did not revert the usual trial-and-error replacement of one part after another that I have experienced so may time with previous non-OPC computer vendors. When I look back at the initial "sweet spot" buying advice that Mario so expertly and patiently (tirelessly?) explained to me personally during the pre-sale process, I have to say that his advice seems to be standing the test of time very solidly. I am now considering purchase of another PC as our 2-PC household needs to replace an very "over the hill" PC which has finally given up the ghost, and OPC may be the only place I bother to look. There are many fine competitors, but I would have to say OPC is the best place to get the best value on the price-performance curve.
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![Share](javascript:share_rating({"review_body":"It\u0027s been 1.5 years since I purchased my OPC and (Order dated 11\/4\/2005, but this site would not accept a date prior to 2006.) I am still a delighted customer. I obsessively analyzed the many alternatives leading to my OPC purchase, and in retrospect I have absolutely no regrets. I\u0027ve been through several service \u0022episodes\u0022, and I have to say that the response has been superior each time. Most (but not all) of the time, I have dealt directly with Mario, who has always been exceeding responsive, and he has guided me through replacement of video cards (accomodated my change of heart shortly after purchase), diagnosis of what turned out to be a bad memory module and replacement of both DIMMS, and a recent system stability problem, where he guided me through several diagnostic steps to pinpoint and remedy the problem by tweaking a few BIOS settings ... thankfully he did not revert the usual trial-and-error replacement of one part after another that I have experienced so may time with previous non-OPC computer vendors. When I look back at the initial \u0022sweet spot\u0022 buying advice that Mario so expertly and patiently (tirelessly?) explained to me personally during the pre-sale process, I have to say that his advice seems to be standing the test of time very solidly. I am now considering purchase of another PC as our 2-PC household needs to replace an very \u0022over the hill\u0022 PC which has finally given up the ghost, and OPC may be the only place I bother to look. There are many fine competitors, but I would have to say OPC is the best place to get the best value on the price-performance curve.","link":"http:\/\/www.resellerratings.com\/store\/Overdrive_PC_LLC\/comment\/314408#comment314408","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Overdrive_PC_LLC.jpg","store_name":"Overdrive PC","username":"srp54","rating":"5"}, "single");){kind=link}