5/5

posted Oct-07-2011

Hi, I ordered a 60NX720 through ElectroZone and had a decent experience in completing this order.
1. Ordered through the web site(which had a mention about insurance surcharge additional)
2. Called after the order and was told the surcharge was 121$ additional
3. Promised to be shipped in the next two days
4. This streched to two weeks.
5. The delivery time was around 5 days after this.
6. The TV looked good while the delivery company took pains to show that the TV was delivered in good condition.
7. Overall experience good. It would be excellent if they added the insurance $ in the total price, but I guess this is a marketing ploy to show lowest price point.
8. Btw - Customer service was excellent, calls were taken in less than a few minutes and response was primpt.

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