Total Reviews | 1 |
Helpful Reviews | |
Forum Posts | 0 |
Homepage | |
Member Since | 6-Aug-12 |
Last visit | First visit! |
Check out all the stores loved by spudnot
No stores favored...
.Check out all the stores reviewed by spudnot
| Other World Computing (macsales.com, eshop.macsales.com) | ![]() |
spudnot likes these stores the least and has left a poor review for them.
| Other World Computing (macsales.com, eshop.macsales.com) | ![]() |
“Dear spudnot,
Thank you for taking the time to write a review. We appreciate your feedback.
Other World Computing sincerely apologizes for not contacting you earlier about your order.
We also apologize for not answering your questions fully and we will investigate how we failed internally. I can certainly understand how frustrated that you must be.
Your order was placed on 7/27 and we should have reached out to you. I can assure you that this is not typical and we should have done a much better job.
At this point, a customer support team lead (Jessica) will be reaching out to you to personally apologize, answer your questions fully and assist.
We know that things sometimes go wrong and want to make sure that we make every effort to help.
Sincerely,
Robert Boris
OWC Call Center Manager
rboris@macsales.com
815-333-5098”