1/5

posted Jan-29-2005
Fraud, scam, crooked, swith and bait. yeah awful.
Ordered tv stand 12/19/04 and today 1/29/05 still not here and no contact from them. e-mail has no response, tracking is a joke, website still says it's in stock (just like it did when i ordered 1 month ago), tracking page says "1 in stock, 1 orderd" and phone says "mailbox is full" then hangs up on you.
I called and e-mailed at least 10-15 times. I got someone to talk to like 3 times. The 3 times the response was the same:
1)oh the warehouse doesn't have it. we must be backlogged from christmas. The stands we did have was sent out to people who bought TVs.
2)we will overnight it when we get it to compensate your troubles.
3)it didn't arrive in our last shipment of sony products.
Wait a minute! you gave my stuff to someone else when it was supposed to be in stock. You really didn't have the item for 5 WEEKS and you kept stringing me along. AND YOU CHARGED MY CREDIT CARD THE NEXT DAY I ORDERED IT. THAT IS A NO NO IF YOU PLAN TO SHIP IMAGINARY PRODUCTS.
This was a gift and oh my goodness, am i sorry i didn't get it in time for them.
Worst, worst experience i have had over the last 9 years i have been purchasing online stuff.
This isn't a store, it's a "front" for something else i think.
i'm challenging the charge as we speak with my credit card company.