1/5
posted May-29-2013
What can I say...Everyone else agrees, Tiger Direct SUCKS!!!!
I bought this TV: http://www.tigerdirect.com/applications/searchtools/item-details.asp?EdpNo=4903708&csid=ITD&body=REVIEWS&ReviewMode=2#WriteReview
on 5/16. I received it within a few days, plugged it up and guess what...a 6 inch cluster of about 45 dead pixels shows up on the left side of the TV. GREAT!! I called them, waited on hold for 47 mins before anyone answered my call. The guy was rude but he did agree to release a replacement TV for me as soon as the UPS label for the damaged one was scanned by UPS.
Send the damaged one back. 6 days later the new one arrives. It's a different casing than what I had ordered but same TV. I get everything out and go to test it but wait NO POWER CORD!!! SERIOUSLY?!!!!!! So I got to TD store and they GIVE me a generic cord for free. I spoke the TD customer service and they rush ship me the actual power cord...still haven't received it yet...
Then I plug up the TV and it works!!! It's in great shape and updates just fine. Later I got to prepare the wall mount. I get everything done or the wall mount and new receptacle and as I go to attache the TV mount part I notice 6 long scratches on the back of the TV....UGH. They're deep too.
I call TD and they offer to return the TV but yeah that's not happening at this point in time. I then ask for a discount and they all but laugh at me. Instead they offer me some sob story about how they're losing money on this TV and then offer me a $30 gift card. They are so arrogant to think that I would actually want to spend more money there!!!! After 30 mins of negotiating they still only offered the gift card. I accepted it and I'll just give it to someone in my office. I honestly could not be more pissed about the whole situation. It's so frustrating to be treated like you and your money don't matter. I WILL NEVER BUY FROM TIGER DIRECT AGAIN!!! NEVER!!! (Que Braveheart dramatic scream)
This review was modified by
splitcast82 on May 29 2013 08:08:30 AM
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![Share](javascript:share_rating({"review_body":"What can I say...Everyone else agrees, Tiger Direct SUCKS!!!! <br><br>I bought this TV: http:\/\/www.tigerdirect.com\/applications\/searchtools\/item-details.asp?EdpNo=4903708&csid=ITD&body=REVIEWS&ReviewMode=2#WriteReview<br><br>on 5\/16. I received it within a few days, plugged it up and guess what...a 6 inch cluster of about 45 dead pixels shows up on the left side of the TV. GREAT!! I called them, waited on hold for 47 mins before anyone answered my call. The guy was rude but he did agree to release a replacement TV for me as soon as the UPS label for the damaged one was scanned by UPS.<br><br>Send the damaged one back. 6 days later the new one arrives. It's a different casing than what I had ordered but same TV. I get everything out and go to test it but wait NO POWER CORD!!! SERIOUSLY?!!!!!! So I got to TD store and they GIVE me a generic cord for free. I spoke the TD customer service and they rush ship me the actual power cord...still haven't received it yet...<br><br>Then I plug up the TV and it works!!! It's in great shape and updates just fine. Later I got to prepare the wall mount. I get everything done or the wall mount and new receptacle and as I go to attache the TV mount part I notice 6 long scratches on the back of the TV....UGH. They're deep too.<br><br>I call TD and they offer to return the TV but yeah that's not happening at this point in time. I then ask for a discount and they all but laugh at me. Instead they offer me some sob story about how they're losing money on this TV and then offer me a $30 gift card. They are so arrogant to think that I would actually want to spend more money there!!!! After 30 mins of negotiating they still only offered the gift card. I accepted it and I'll just give it to someone in my office. I honestly could not be more pissed about the whole situation. It's so frustrating to be treated like you and your money don't matter. I WILL NEVER BUY FROM TIGER DIRECT AGAIN!!! NEVER!!! (Que Braveheart dramatic scream)","link":"http:\/\/www.resellerratings.com\/store\/Tiger_Direct\/review\/2949043#comment2949043","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Tiger_Direct.jpg","store_name":"TigerDirect \/ Systemax","username":"splitcast82","rating":"1"}, "single");){kind=link}