1/5
posted Oct-28-2011
I have bought at least 5 sets of tires from Tire Rack over the last 6 years and didn't have a problem until the last 3 sets over the last year and a half. No problems with shipping to me. The first problem was with a winter tire package for a 2010 Navigator L. One wheel had a tire pressure sensor monitor that snapped off the band and was ruined in the tire. It took 2 replacements to get one that worked. All this required repeated visits to the local tire shop to dismount and remount after replacing the sensor. Now I bought winter tire and wheel set for 2011 Audi A8L. The fitment was incorrect and bound the rim to the brake caliper making the car immovable. The car now has a shimmy and Audi will have to repair. The customer service person indicated they hadn't had this problem before, only an issue with lug bolts that were too long. She was extremely rude when i wasn't interested in doing the work of packaging up these tires. Including the hauling them back to my house for UPS pickup. If its my mistake, its my dime. if its Tire Racks mistake, its their dime. I have since found out that another set of Blizzak tires for a 2003 Suburban were 3 years old when I received them last year. They work fine, but any tire professional will tell you that the life and safety of the tire is not only based on the remaining tread, but the age of the tire is critical to its safety. So if these Blizzaks only last me three seasons, I guess I'll be OK. I've bought my last tires from Tire Rack.
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![Share](javascript:share_rating({"review_body":"I have bought at least 5 sets of tires from Tire Rack over the last 6 years and didn\u0027t have a problem until the last 3 sets over the last year and a half. No problems with shipping to me. The first problem was with a winter tire package for a 2010 Navigator L. One wheel had a tire pressure sensor monitor that snapped off the band and was ruined in the tire. It took 2 replacements to get one that worked. All this required repeated visits to the local tire shop to dismount and remount after replacing the sensor. Now I bought winter tire and wheel set for 2011 Audi A8L. The fitment was incorrect and bound the rim to the brake caliper making the car immovable. The car now has a shimmy and Audi will have to repair. The customer service person indicated they hadn\u0027t had this problem before, only an issue with lug bolts that were too long. She was extremely rude when i wasn\u0027t interested in doing the work of packaging up these tires. Including the hauling them back to my house for UPS pickup. If its my mistake, its my dime. if its Tire Racks mistake, its their dime. I have since found out that another set of Blizzak tires for a 2003 Suburban were 3 years old when I received them last year. They work fine, but any tire professional will tell you that the life and safety of the tire is not only based on the remaining tread, but the age of the tire is critical to its safety. So if these Blizzaks only last me three seasons, I guess I\u0027ll be OK. I\u0027ve bought my last tires from Tire Rack.","link":"http:\/\/www.resellerratings.com\/store\/Tire_Rack\/comment\/912249#comment912249","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Tire_Rack.jpg","store_name":"Tire Rack","username":"soskarli","rating":"1"}, "single");){kind=link}