1/5

posted Apr-02-2011
It looks like spartantech.com builds their "business model" around selling crappy incompatible no-name memory chips and charging "re-stocking" fee (15% of purchase price) when you return an item.
I've lost 25% (re-stocking + shipping back) and ended up with buying a known brand that worked just fine with my motherboard. A complete waste of time and money.
When you try to dispute the fee, they tell you that "re-stocking" and possible incompatibility are in their disclosure, so they are covered and you're duped.
The problem with memory is that you never know for sure if it will work. Known motherboard manufacturers have no idea who "spartantech" is, so you're very much on your own when buying products like that. Honest sellers understand that and refund in full when memory is incompatible, but spartantech.com decided to benefit from that.
Really, why selling good product? Sell crap and charge re-stocking fee instead.
The only way to fight that behavior is to spread the word and eventually drive them out of business.