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snohomishscott

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Rating 6/10
3/5

Mostly a very good company

I have purchased thousands of dollars worth of equipment from TT. If the item is in stock, it is a reliable quick ship. Great prices, excellent packing and exactly what was promised. But unfortunately if the item is back ordered, their shipping time estimates seem to always be overly optimistic to the point where I wonder if there is a bit of deception going on. 5 stars on in stock items, but 0 stars on back orders. If the item is not in stock, my recommendation is go somewhere else unless you can wait a lot longer than what they promise. It may not be their fault that they are constantly late on back orders, but it is their fault for not staying in communication and for not offering some sort of compensation for missing promised ship dates by weeks without a word about what is going on with your order.


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