5/5

posted Dec-09-2011
I was almost disappointed, but then pleasantly surprised with my experience with Andy. The TV I ordered was a deal too good to be true - so good, it turned out they were out of stock, and the next shipments would arrive after the holidays. To his credit, he did call and keep in good communication with me about this.
When he realized I wasn't happy with the date, he called me back later and offered to get me a substitute model that would arrive in time.
Love that level of service and business and listening to the customer - I still have to see it delivered before I believe it!