5/5

posted Jun-10-2003

I had seen the VU meter written up on Gideon Tech and followed the link to b2modkits. Ben's site is nicely laid out, with loads of options, pictures and clear descriptions of what he offers. Ben is quick to reply to emails about the products and puts customer satisfaction ahead of profits (which I appreciated).

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5/5

posted May-06-2003

I only recently go into paintball, and was purchasing a system piece by piece from a number of online paintball merchants. With the sole exception of Xtreme Paintball, every one of the other guys listed products in stock, but after ordering gave me the "It's on order" bit. Xtremem paintball was very professional - I got a confirmation email immediately after placing the order, and a tracking number by the end of the day. I have my products from them in my hands right now, only 4 days after ordering; however, I am still waiting on the actual gun, which was ordered 2 weeks ago from a different merchant. Arrgh!

I'll only be buying from these guys from here out.....

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5/5

posted Mar-20-2003

I ordered 14 5mm red LCDs and 6 5mm blue LCDs to use in a stereo VU Meter. The website was nicely laid out, the choices immense, and the pricing was very cheap!

I received the product nicely packed, the LCDs in separate bags and clearly labeled, with a copy of the bill of sale and the slip when they ran my card. I am very impressed, and will be using them for my future electronics modding supplies.

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5/5

posted Feb-24-2003

Purchased an 80mm Sunon fan on Monday. Paypal took til Thursday to clear, but the fan went out on Friday morning, and I had it in my hands Monday.

They were very quick with reply emails, and the website was laid out very clearly.

Great transaction! :)

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5/5

posted Feb-20-2003

This was my 2nd order with CrazyPC, and both have now gone as smooth as silk. The site is laid out in nice categories, the explainations are pretty detailed, and everything has a picture of what it looks like.

I have received email replies to my email queries within 10 minutes of sending them, which really underscores their great customer service. Calling them can be brutal, but with email replies that quick, who needs it? :)

I have ordered cases, EL wire, fans, case badges, and shims from them, and everything has arrived nicely packed and within a couple days of placing the orders. When I received a fan that didn't have the 3 to 4 pin converter with it, I emailed them, and they sent one out that day. Very nice work.

I have seen a special in a different section of their site after placing an order, and they were happy to combine the orders after receiving a follow up email, saving me $10 in shipping. Their EL wire has the most sensible set-up with the inverter wiring that I have seen out of 4 different manufacturers.

Cool name, excellent customer service, great store.

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5/5

posted Feb-20-2003

Based on several reviews, I decided to try out a Matrix-Orbital LCD display. Their website was fabulous - well laid out, all the specs in each units descriptions, and you could even look through the manual for each item online to make sure it would fit your needs.

Their transaction pages were easy and clear, and I had the unit in my hands (even choosing regular shipping) just 3 days from when I clicked "OK" - it even had to come through Canadian customs, which has given me problems in the past. Not so this time - bravo Matrix Orbital.

The bundled software is great, and the USB unit is very cool. I only wish they sold the alt USB cables that you can run off the USB headers on your motherboard...

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4/5

posted Feb-04-2003

I purchased a 6 port Baybus from FrozenCPU on the 20th. On the 24th, I noticed that it was still listed as pending. I gave them a call, and the gentleman on the phone seemed sincerely dismayed that the order hadn't shipped. Within 2 hours of the call, I received an email with a UPS tracking number -- Nice customer service touch #1.

When I received the Baybus (which was packed more securely than anything else I have ever received: bubble wrap, cardboard tube, inside an air bladder filled box), it was missing the locking washers on 1 switch. I called FrozenCPU, and they were more than happy to mail me out a set that day -- Nice Customer Service Touch #2.

Everyone makes mistakes now and then - these guys impressed me on their willingness to fix things right away. :)

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5/5

posted Dec-12-2002

I ordered 3 appliques from Shattered Web. All 3 were sent in a nice folder, complete with instructions sheet and plastic squegee. Great designs, great site, great packaging. Cannot imagine recommending any other site for windows etchings before Shattered Web. :)

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5/5

posted Dec-12-2002

I just put in a new order on 1/15/03 for 18 different parts (chrome fans, grills, red LazerLEDs, red cold cathodes, red LED fans, cables, and adapters). I received every item in the correct color and size the first time. The packing was very nice, both compact and well padded. The box was put together like a jigsaw puzzle; I had it shipped to work, and after taking everything out for testing, I couldn't get it back in the box as tightly as they did.

The tracking was easily accessible, and I am very happy with Xoxide. They are the first place I look for modding gear, and the first place I recommend to friends.

This review was modified by smr49 on January 22 2003 03:17:16 PM

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