1/5

posted Apr-29-2009

I ordered a REFURBISHED Garmin StreetPilot c320 and after 4 days of trying to get a signal, I returned it stating that it never worked. My refund did not include the shipping fee so I called and they said that they would send the $6.95. 10 mins later a rep called me on my cell phone and said they they dont refund shipping if "I just changed my mind." I told her that equip was defective as stated on the return authorization and she said hold on a minute then came back and said that she would send the refund. It is april 29 and still no refund and no communications from them. By the way, I ordered another system on the same day that i requested a return authorization and paid shipping for that item also. I will not use this company again. it is not the cheapest but obviously lies.

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