1/5

posted Feb-11-2009

I purchased a Sony HDR-SR12 back on 1/2/08. hen item asn't delivered I sent email. No response. I called the company. Waited 45 min on the phone. Someone answered then hung up. Called back again and waited 30 min. Finally I was told the item was back ordered and would be in 4-6 weeks. I called 2/11/09. Waited again. Finally spoke to someone who told me the item was discontinued and they had sent me an email 2 weeks ago. That was a lie. When i accused the of false advertising I was told the web site never said it was in stock. My reply,"It never said it wasn't or that it was backordered". I have a printout which states,"Your order has been processed". I then went on their web site and lo and behold, the same camera is still being advertised, for $50.00 more. I called back. The only thing they say is "It never says it is in stock". My answer, "It never said it wasn't in stock or that it is on back order". This company is a scam artist. I accused them of false advertising and they said false advertising is when you put it on a billboard that states it is available now. Buyer beware.

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