5/5

posted Nov-22-2004

My first transaction with a well-reputed store. Saw a 250 Sparkle PSU on their website, PS3 form factor, but it was out of stock so I signed up for notify. I was notified and promptly ordered. Minor billing issue was easily resolved the next day and the product arrived a few days later.

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5/5

posted Nov-08-2004

I ordered a micro-ATX case on Nov. 2nd, after emailing an inquiry to them about payment. I received no less than two responses very quickly, and after placing my order I received a total of four emails during that day and the next in regard to my order and my questions about it. The case then arrived on my doorstep Nov. 4. These guys had exactly what I wanted, at the best price I could find on the web, and the service was terrific. An absolutely wonderful transaction!

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5/5

posted Aug-18-2004

A pleasant experience overall. Put my order in late Friday night, and read that in would be shipped in 2-5 days. Don't know if they work weekends or not, but I received it on Wednesday. Thought the price was a bit high, but they had what I wanted when I needed it (An UltraSCSI SCA to LVD adapter) and I was able to use Paypal.

This review was modified by sm8000 on August 28 2004 03:36:42 PM

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4/5

posted Jul-21-2004

I found a HSF combo on their website with excellent specs. Cables Unlimited Falcon 2, 2700 rpm, 26.5 dBa, yet 37.87 cfm! Only $16.99 so I drove to their storefront (45 minute drive since their shipping is expensive) to look for it. I couldn't find it on the shelf so I asked an employee, he told me to go ask at the front desk. They looked it up, went back to get it, and paged me a few minutes later. I very happily paid and left.

When I got home I saw that what I had bought was made by Spire Cooling (not Cables Unlimited?) so I looked up this model at spirecoolers.com and its specs aren't nearly as stellar: 2300 rpm, 25 dBa, but only 28cfm. So what gives on the TD site?

http://www.tigerdirect.com/applications/searchtools/item-Details.asp?EdpNo=480022&sku=C250-2134

http://www.spirecoolers.com/fcc.asp?ProdID=86

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1/5

posted Jun-01-2004

I called a few days prior to making this order to ask if what I wanted was in stock. Before I even got a chance to name what I was looking for, the man who answered asked me, "Did you see it on our website?" To which I answered yes, and was immediately told, "If you see it on our website, then it's in stock." I thought it was a little off-putting of him to not even check on what I was looking for, but I decided to give them the benefit of doubt and hold them to that guarantee.

I made the order and the next day received a confirmation email. I noticed that the payment type was listed as Mastercard when it should have been Visa, so I emailed them the correction. Two days later (today) I called to see if they had made the correction. I gave the lady who answered my order number, then my phone number as asked. She called back ten minutes later as promised, and told me the correction was noted. She then gave me bad news - the motherboard I wanted had not been in stock for some time. I told her about my phone call the week before and she said it was because the website was not updated. Come on, they sell systems with this motherboard! At least they had not charged my card yet, so I canceled.

This review was modified by sm8000 on June 11 2004 10:50:59 AM

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5/5

posted Feb-03-2004

I'd shop here again. They had what I wanted (an LSI 20860 - a hard-to-find SCSI card) and it was at a good price. Shipping cost was reasonable and delivery was prompt. Product arrived undamaged, with original driver CD. They also kept me up to date with three emails during the transaction. Good service, good business.

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5/5

posted Nov-07-2003

These guys are great! I ordered a Logitech optical mouse from them and it was delivered quick and painlessly. I also ordered a 40GB IBM hard drive and a removeable drive rack and they showed up quickly, and in great shape. All of these are still in use after over a year without a problem. Good prices, great service!

This review was modified by sm8000 on March 19 2004 12:45:50 PM

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