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sireborn

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  • Rating 6/10
    3/5

    Sorry for the negative feed back but I am left somewhat baffled.

    I have tried to buy a metal detector from your site and failed...
    The order went through and I got a confirmation email for the order.

    Shortly after I recieved an email telling me that the order was cancelled due to "not being able to ship the order to international address".

    Following that email came a couple more telling me that you were sorry that I had cancelled my order and then this one asking me how I liked being a costumer (that is _almost_ being a costumer)....

    I do not understand why you have a drop down menu of a lot of countries which you apparently do not ship to.
    I live in Denmark btw.

    You have a great web site and many great deals and I was really looking forward to getting the product.

    Sincerely Jakob

    Edit: I would like to withdraw this review then. Kellyco seems to be a great company from everything I have heard and from the now over 3 weeks where I have been drooling over your MDs and great offers litterally hours every day, eager to get started.

    I have also changed my rating up to 3 stars and it will go up to 5 as soon as we are off the ground :)

    Sincerely Jakob

    This review was modified by sireborn on September 27 2012 01:19:40 PM
    kellyco's Avatar
    posted Sep-27-2012

    kellyco
    Kellyco Metal Detectors rep has responded

    “Hello and thank you for sharing this review. Unfortunately we are unable to ship Tesoro products to your area. We are a Tesoro authorized dealer for the United States. We sincerely apologize for this inconvenience. We do have other detector brands that can be shipped to your area. We have a trained sales staff that can asssist you with choosing another metal that is comparable to the original one you ordered. If you would like to get recommendations for another unit please give us a call at 407-699-8700.”


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