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All Customer Reviews (2)

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posted Apr-01-2003

You know, you people sure talk a lot but do nothing much about it! Typical! This company uses the exact same tactics as another company called Direct Source (www.directsource.com). When I (with a big headache) discovered that they use deceptive business practices, I immediately filed a complaint with the FTC and the BBB. Here, I'll even give you the contact info! 1-877-FTC-HELP or www.ftc.gov and www.bbb.org. Go do the same! If enough people file complaints, then something will be done about it so others won't suffer like you did. Sure, this site is a good resource, but now that you're here, go one step further. It's in your power!

Directsource

1/5

posted Mar-25-2003

I CALLED THE FTC (1-800-FTC-HELP). YOU SHOULD DO THE SAME!

I ordered a digital camera from www.directsource.us. They listed the Canon G3 for an incredibly low price (first hmmm...). The next day, I received an email saying I need to give them a call to "confirm" my order...this after receiving my confirmation email (second hmmm...). When I called them, they started off by asking me if I wanted to buy this and that accessory that goes along with my camera (third hmmm...). After saying 'no' about a thousand times, the phone representative proceeded to tell me that my camera was backordered and will be shipped out in 3-4 weeks (fourth hmmm...).

The problem is that I failed to put all these things together that day and realize that they were trying to pull something off. I gave them a call today to check up on my order and they told me it'll be another 3-4 weeks before it was shipped out. I immediately cancelled the order and filed a complaint with the FTC.

Afterwards, I did some research online and found out that there are a quite a few people who've fallen for their deceptive business conduct. They are a legitimate (if I can call them that) company. They just offer really low prices to lure people in and try to make up for that by attempting to force people into buying expensive accessories. The lesson (as always) is that if something seems too good to be true, it probably is.

Please let people know about this. I'd hate to see someone else go through what I went through.