5/5

posted Mar-07-2011
ChiefValue occassionaly has /the best/ prices on parts.
A: What are the many reasons that you purchase at ChiefValue.com? Please choose all that apply: [ ]
X 1 - Price
X 2 - Products
X 3 - Friendly/ Easy transaction
4 - Fast browsing speed or short page load time
X 5 - Others, please specify: Reliable
B: What kind of products do you often purchase at Chief Value.com? Please choose all that apply: [ ]
1 - Accessories
2 - Bluetooth headset
3 - Case
X 4 - Computer Hardware
5 - CE
6 - Others, please specify ______
Merchandising:
C: If you've been a subscriber of our Weekly Email Specials, have you experienced any trouble in receiving the Newsletters? [ ]
1 - Never
2 - Occasionally
3 - Sometimes
4 - Always
X 5 - No Subscription
D: How often do you search for any promotion/deals released by Chief Value on an affiliate website? [ ]
X 1 - Never
2 - Occasionally
3 - Sometimes
4 - Always
E: Which referring sites send you to visit Chief value? Please click all that apply: [ ]
X 1 - Google web search (FROOGLE)
2 - Bizrate.com
3 - Pricewatch.com
4 - Others, please specify ______
System Improvement:
F: Can you locate a product with Chief Value’s Search engine accurately? [ ]
1 - Never
X 2 - Occasionally
3 - Sometimes
4 - Always
F: On Chief Value.com, which of the following parts, in your mind, need (s) to be improved imminently? Please click all that apply: [ ]
1 - Search engine’s accuracy
2 - Catalog’s accuracy
3 - Website navigation
4 - Promotion search
X 5 - Others, please specify: Search engine needs additional options for filtering (e. g. Hard drives sorted by RPM)
6 - N/A
Final Observations:
H: Overall, how would you rate Chief Value in regards to service? [ ]
1 - Excellent
X 2 - Good
3 - Average
4 - Poor
5 - Disaster
I: Overall, how would you rate Chief Value in regards to product line and price? [ ]
1 - Excellent
X 2 - Good
3 - Average
4 - Poor
5 - Disaster
(If you responded with a 4 (Poor) or 5 (Disaster) for any of the last two question above, please tell us more about your experience/suggestion.)