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All Customer Reviews (1)

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Markertek
Rating 2/10 1/5
modified review posted Jan-27-2012

My experience with Markertek was not a positive one. First of all, they did not tell me that the item was on back-order well after I placed the order. Secondly,for some reasons they became suspicious because my shipping and billing addresses are different. And, they expected MasterCard to have my shipping address on file. So, they kept calling me and MasterCard eventhough the charge went through. Last of all, after waiting for ten business days, I received the wrong item. I am one unhappy customer.


markertek.com, Markertek rep has responded
modified review posted Jan-31-2012

“Thank you for your recent order. The delay for your order was due to credit card confirmation. With fraud and identity theft rampant, Markertek is proud to protect our customers information and take extra steps for your security.

We apologize for the manufacturers unexpected change in design that made it look like you received the wrong item. We appreciate your business and enjoyed talking with you.”

About shop-holic

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Member Since 27-Jan-12
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