1/5

posted Dec-23-2009

Purchased 2 motherboards and complete systems from EBC Computers on 11-21-2009 motherboard turns out to be bad. I return the motherboard on 12-19-2009 and I am told it needs to go into their RMA center for verification. I was contacted by EBC on 12-23-09 and told that the board is bad and since I paid $91.25 + tax for each board the Owner Eddie has valued my board at $70 including tax. I now need to purchase another motherboard and the closest motherboard they have is $119.72. You can always judge a company of how well they honor there warranty Items. I have been buying from them for over 6 yrs and the first time I need to cover anything under the warranty and the warranty I paid extra for they tell me that I am only going to receive the fair market value for the Item I purchased less than 30 days prior to that. I need a company that is dependable and willing to stand behind what they sell especially when it comes time for warranty repair. I will never buy from this company again, I will find someone else to service my customers on the hardware side. Thanks for ripping me off Eddie.

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