“I did not use Blurb's template because I wanted total layout control. Their Adobe InDesign plug in was very easy to use and they walked you through creating the necessary PDF file for upload. As I was a first time customer I had a couple of questions and they were answered thoroughly and promptly through live chat and email.
I would warn about their promised delivery date. When you go to order, a selection of delivery/receive by dates are offered. My shipment was sent several days past the date I requested, resulting in a delayed delivery time. As this was my first order, I don't know if this is their regular practice or just one of those things that can sometime happen. I will definitely use Blurb again, but might pay extra to ensure prompt delivery.”