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shameonme

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Re: 86TH STREET PHOTO & VIDEO. Shame on me - Shame on me. I should have done some checking first before ordering from 86th Street Photo & Video, but alas like so many others I thought I had found a good deal on a Cannon PowerShot SX110. Instead of ordering on-line I called the store to place the order. I had a very hard time understanding the non-English speaking salesman but finally got the camera ordered. I "specifically asked" the salesman - Is this a new, not refurbished camera. He stated yes. I then asked him - Is this is a USA and not a grey camera from another country. He stated yes, it is a USA camera. He then started the high-pressure jibber about a larger card, batteries and charger, etc. I finally told him that I already had the accessories. He stated - Enjoy your camera.

Camera arrived yesterday - No 32MB card - No warranty card from Cannon - No Cannon customer support letter - No direct print user guide - No software starter guide - all of which are listed as package contents in the camera user guide. Trying to call the store now, 10:05 EST, but a recording says it is not business hours. I don't expect to make any headway because simply put - they are dishonest. For what little good it will do I will register a complaint with the NY Better Business Bureau. I will update when the smoke clears.


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