59,986 stores
1,898,821 reviews
Over 250,000 shoppers online now
59,986 stores1,898,821 reviews Over 250,000 shoppers online now
 Total Reviews | 2 |
| Helpful Reviews | |
 Forum Posts | 0 |
 Homepage | |
 Member Since | 23-Jan-09 |
| Last visit | First visit! |
Check out all the stores loved by serv1ce1sd3ad
| Newegg.com (USA) |  |
Check out all the stores reviewed by serv1ce1sd3ad
| Tower.com |  |
| Newegg.com (USA) |  |
serv1ce1sd3ad likes these stores the least and has left a poor review for them.
| Tower.com | |
Share your shopping experience and interact with
1,986 participating stores,
write a review!
Follow us & win cool gear: 
posted Jan-23-2009 
This review was modified by 
This review was modified by 
![Share](javascript:share_rating({"review_body":"I wished that I checked the reviews before ordering. Item was \u0022in stock\u0022, \u0022On sale ships within 12 hours\u0022 and has free shipping. I was prepared for the shipping to take the standard 8-15 days and thought like other excellent companies they set this expectation and you receive the order sooner then expected, which would ensure positive reviews and repeat purchases. Not with this store. Ordered on 1\/4 and got a confirmation on the 15th that the order was shipped that day. I guess when it ships in 12 hours they mean 12 non-consecutive hours, and it\u0027s counted as around 1 hour each day. To make it even worse it\u0027s 8-15 days to deliver from this date but regardless of this they state they allow up to 21 days for delivery. I too have been charged on my credit card the minute the order was submitted and have received the credit card statement well before the item. I would order any audio\/video items from another site that offers \u0022free super saver shipping\u0022 over the $5.00 or so I would have saved by ordering from tower.com ","link":"http:\/\/www.resellerratings.com\/store\/www_tower\/review\/437419#comment437419","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/www_tower.jpg","store_name":"Tower.com","username":"serv1ce1sd3ad","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I have been a long time loyal newegg customer and every order has been positive, until recently. I placed an order for an item with free egg saver shipping (3-7 days). Newegg processed the order fast as usual, and provided the tracking information as well. I use Newegg because I know that items which are shipped by regular ground service arrive within 3 days, not including weekends and holidays. For some reason the free egg saver shipping took 6 days before it was delivered. When I contacted customer service on the 5th day thinking the order was lost I got the standard reply to wait another 3 days (5 days actually because it did not include the weekend) and then start the process to get a new order shipped. I guess from now on I\u0027ll make sure to only order if it\u0027s guaranteed 3 day service, or at least make sure it\u0027s the free 3 day shipping and not egg saver. ","link":"http:\/\/www.resellerratings.com\/store\/Newegg\/review\/437435#comment437435","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Newegg.jpg","store_name":"Newegg.com (USA)","username":"serv1ce1sd3ad","rating":"4"}, "single");){kind=link}
“Dear serv1ce1sd3ad,
Thank you for taking the time to post your informative review. We greatly apologize for any inconvenience caused by this uncommon situation, and we assure you that we would never intentionally cause for you to ever be dissatisfied with our services.
At your earliest convenience, please contact Alex at 800-390-1119 ( dial 25040 immediately ) or email him at alex.a.villarino@newegg.com for further assistance.
Sincerely,
Newegg.com
”