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All Customer Reviews (2)

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Video One Repair

5/5

posted May-13-2013

I've had two camcorders repaired through Video One, and have been very happy with both times. Video One is not the cheapest service around, but they are more than worth the money. They fix it right, fix it quickly, and are extremely attentive to getting your camcorder back to you in time. They took extra effort when I was shooting in Fiji to get the camcorder back to me, and recently rushed a repair to get a camcorder done for a trip to Mexico.

The six-month warranty is a delightful extra. When my first camcorder needed repair again for a problem that developed independently of Video One's repair, they fixed it for free under the warranty.

After wasting considerable time and money on local repair services that took forever and didn't fix the problems, I happily go back to Video One whenever I need repair, and also happily recommend them.