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59,738 stores1,823,252 reviews Over 250,000 shoppers online now
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posted Oct-13-2011 
![Share](javascript:share_rating({"review_body":"Zappos return policy has changed considerably. It takes eons for the return shoes to get back to Zappos (one week), then they hold onto the product for a couple more days, then they tell you they have credited your credit card, but that it will take up to 10 days for the credit to appear. We all know that credits appear instantly anywhere else you shop. So, you may think you are getting free shipping, but they hold onto your money for a long time. I have several pairs of shoes I have returned, and am being held captive by Zappos for the credit. Won\u0027t use them again.","link":"http:\/\/www.resellerratings.com\/store\/Zappos\/review\/897472#comment897472","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Zappos.jpg","store_name":"Zappos","username":"searchingforshoes","rating":"1"}, "single");){kind=link}