1/5

posted Feb-11-2004

Worst Service EVER! I buy a lot of equipment online, and I'm so used to RMA'ing equipment. So when I found that Tufshop was offering pretesting of equipment, I thought that would save me a lot of money per year. I bought a motherboard/Proc combo set for them. The price was good, but when I got the equipment the motherboard smoked as soon as I installed it. So much for paying for pre-testing. When I went to return the item, they would not refund my money that I paid for the pretesting, and then they said that the motherboard wasn't defective. I couldn't get a phone number for the RMA department until they told me that the board was fine. They are trying to charge me $40 to return the dead motherboard to me. Needless to say that I will never order from them again. IMO this company is trying to make money on selling dead equipment to stupid end-users. Thank God I'm not one of them.

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