1/5

posted Feb-28-2007
First time dealing with this company. Ordered 18 Epson Printer cartridges. The website said that there was free second day shipping (next day at additional charge) and that the product was in stock. Three days later still no product. So after trying to contact them for three days (voice mail hell) I got through to a live person. I was told (this is a week later now) that the cartridges were not in stock and they were expecting them to clear customs in the next two days or so. So when I explained that I had ordered because the product was in stock and the two day shipping, I was told it was not even two day shipping, I was told "it is kind of two day shipping, it depends on where you are and how busy the company is". Needless to say the product I was expecting in two - three days took over two weeks. Not an outstanding start. I finally receive the cartridges and WELL OVER HALF ARE NOT RECOGNIZED BY THE PRINTER. After multiple attempts to contact the company again, no success. Do not waste your time or money with these clowns, there are too many other sources out there to put up with a company who does business this way.

This review was modified by
scryer on May 27 2007 07:34:02 AM