4/5

posted Oct-07-2011

okay reading through these reviews i can see that alot of the people reviewing dont know anything about retail

for example sure backing up and reinstalling an os should take like 2 hours tops but people seem to think they are the only item there for repair

ive noticed alot of complaints about defective items being returned and still being charged for the restocking fee, there return policy is spot on if the item is defective they will take it for no restocking fee BUT if it isn't and you are lets say pretending its broken then you will pay the fee, i'm guessing a lot of people on here are the few that like to slander a company when they don't get their way

though i fully agree their email customer service is lack luster and their phone reps are lazy and quite rude

the people in store are quite rude but the new montreal laval site has fantastic service though i think that its because they actually can speak english unlike there toronto locations, yeah in montreal they speak better english than in toronto... its because of all the as...

the reason you need to watch the prices ISNT the "defects" as some idiot seems to think its because they have mail in rebate prices as well

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