4/5

posted Oct-21-2005

I ordered my item on Thursday October 13. On Sunday October 15 I received a call from someone claiming the credit card expriation number I entered online was wrong. I knew this probably wasn't true but I went ahead and gave him the correct number and then I found out why he was really calling, to try and push an extended warranty on me. The guy was pushy even after I had said "no" five times. After reading negative reviews of this merchant, I started to get worried about the state of my order. On Tuesday I called the 800 number to check up on my order and got a message that the store would be closed Tuesday and Wednesday but they did give an email address you could email to check on orders. So Tuesday afternoon I sent an email and got a response Wednesday morning that the item had shipped on Monday. Still nervous, I called on Thursday to confirm the item had shipped. They assured me it had and I would receive it on Monday the 24th. Lo and behold, I received it last night (Thursday the 20th) and it was in perfect brand new condition. All in all, I would not recommend this merchant to others simply because of the extended warranty debacle. It just turned me off to the whole thing.

comment on review | report?

Is this review?… Helpful Cool Share