1/5
posted Sep-26-2008
Stay Away From These Crooks!
I did an internet shopping search and found Pricemad.com on the Nextag website. It looked like they had a ton of reviews and a great price so I went ahead and ordered a 42" plasma TV from them. I was told to "upgrade" from the free freight since the free freight would take 28-31 days. I agreed to the upgraded shipping for the "special" of $89. This also include 2 HDMI cables. I waited and regularly checked their website. Finally, on 9/17 they shipped it out. It arrived with a cracked screen. I contacted them and had it shipped back on 9/18. They assured me that the day they received it in the warehouse they would ship out a new replacement. I used the tracking # to determine they received it on 9/22. I called them everyday since then only to continue to get the run around with repeated claims that it would be shipped out "today, 100% guaranteed".
It still hasn't been shipped. Jamie in Customer Service (...an oxymoron!) promised I would receive a shipment confirmation email later today...I never got it. The day prior, my sales person (Jimmy Barnett) made the 100% guarantee on shipment.
They took my money quickly from my credit card on 8/31. I asked to cancel the order on 9/23 but they claimed I would be charged for the shipping and a 15% restocking fee (how do you restock damaged goods??).
On Monday I'll call and cancel and get back what I can from them.
JAMIE IN CUSTOMER SERVICE AND JIMMY BARNETT IN SALES (EXT. 202) ARE SCAM ARTIST. DO NOT TRUST THEM AT ALL!!
I learned the hard way to spend the extra couple hundred dollars and buy something like this locally.
By the way, they charged me $99 for the shipping "upgrade" and when the broken plasma TV arrived there were absolutely no HDMI cables with it.
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posted Jan-14-2011 
![Share](javascript:share_rating({"review_body":"I have had several excellent experiences with AutohausAZ. On my last purchase my shipment arrived and it was minus two parts. At that time I was not aware that the parts were coming from a second warehouse since the order confirmation email stated \u0022your shipment has shipped\u0022. Of course they were the most key parts for the project! I emailed AutohausAZ and they responded that there was an error in processing. To their credit they immediately acted and had the parts shipped overnight to me (probably at high shipping cost). At first, I felt I would give a negative review but I must says they responded swiftly and impressively. Overall, I have to say this is how you want a vendor to respond. I will continue to do business with AutohausAZ.","link":"http:\/\/www.resellerratings.com\/store\/Autohaus_Arizona\/comment\/680463#comment680463","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Autohaus_Arizona.jpg","store_name":"AutohausAZ","username":"schultp","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Stay Away From These Crooks!<br><br>I did an internet shopping search and found Pricemad.com on the Nextag website. It looked like they had a ton of reviews and a great price so I went ahead and ordered a 42\u0022 plasma TV from them. I was told to \u0022upgrade\u0022 from the free freight since the free freight would take 28-31 days. I agreed to the upgraded shipping for the \u0022special\u0022 of $89. This also include 2 HDMI cables. I waited and regularly checked their website. Finally, on 9\/17 they shipped it out. It arrived with a cracked screen. I contacted them and had it shipped back on 9\/18. They assured me that the day they received it in the warehouse they would ship out a new replacement. I used the tracking # to determine they received it on 9\/22. I called them everyday since then only to continue to get the run around with repeated claims that it would be shipped out \u0022today, 100% guaranteed\u0022.<br><br>It still hasn\u0027t been shipped. Jamie in Customer Service (...an oxymoron!) promised I would receive a shipment confirmation email later today...I never got it. The day prior, my sales person (Jimmy Barnett) made the 100% guarantee on shipment.<br><br>They took my money quickly from my credit card on 8\/31. I asked to cancel the order on 9\/23 but they claimed I would be charged for the shipping and a 15% restocking fee (how do you restock damaged goods??).<br><br>On Monday I\u0027ll call and cancel and get back what I can from them.<br><br>JAMIE IN CUSTOMER SERVICE AND JIMMY BARNETT IN SALES (EXT. 202) ARE SCAM ARTIST. DO NOT TRUST THEM AT ALL!!<br><br>I learned the hard way to spend the extra couple hundred dollars and buy something like this locally.<br><br>By the way, they charged me $99 for the shipping \u0022upgrade\u0022 and when the broken plasma TV arrived there were absolutely no HDMI cables with it.","link":"http:\/\/www.resellerratings.com\/store\/PriceMad\/comment\/409776#comment409776","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PriceMad.jpg","store_name":"PriceMad \/ pcvideoonline.com \/ fivestarplasma","username":"schultp","rating":"1"}, "single");){kind=link}