1/5

posted May-30-2008

I placed the order for a camera body. I then received a call saying the body was out of stock, but they could provide a retail kit for an extra $300. I declined, and they promised the original order would be filled within a week. After calling back, I was told the wait could be infinite, but that they would continue to advertise the item at a low price even though they did not have any. They claimed it was not really an advertisement (despite the push to buy button and shopping cart) but merely a place where you could find information. The Better Business Bureau was not able to contact them during the 6 month period after my complaint and had to close the case, but promised to give them the lowest possible BBB rating as a warning to others. Coincidentally (I hope), the credit card I used was flagged as one that had been compromised and had to be discarded a week before the final BBB report.

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