1/5
posted Dec-05-2010
I called to order what I had decided on, a Nikon camera with and two Nikon lenses. Zack took order than said they have a unadvertised special with professional digital lenses. I told him that it was 400=500 more and he told me all the benefits of going with the digital lenses instead of the lense I ordered off their page. I said I wanted Nikon lens and he continued to tell me this unadvertised special was the best. I recieved my order and SIGMA lenses were in it. It was MUCH more then alittle more expensive. The nikon camera instead of being $1699. was $2500.I phone Zack up he said he had to send me to Customer service where I got KEVIN. Kevin had to give me a special number to see that camers priced at $2500.00 it was no where on the pages with out typingin a special number into serch. He went on about how it was the usa version not the Japanese. Nikon USA sells the same exact thing for $1699. with sales tax. He said the lense were great and rather than give me a RMA # to use the lenses and see if I liked them and to call me back. We went back and forth me sayingI did not want or order Sigma lenses and he say try them. Just try them to see and then call me back. I tried the next day a Weds. just before 5pm and they were closed till the following Monday(Jewish hoilday) I call Kevin back and said I was not sleeping over this rip off. I then was told it be 15% restocking fee. I said I would pay $400. but no more because they had not sent me what I had ordered. Long story short .The entire box is still sitting unused. Niether lense cap has been taken off. I told him the original box was packed and waiting for a return Merchandise authorization but he cointined to say I had to pay the 15% restocking plus shipping. on what I DID Not order.I am trying to go though my credit card company. which is not going so well. Months later still upset with myself for spend monies and getting ripped off I still am depressed, and the box stll waiting to be returned ,totally unused. Three different times I called Kevin the third time he hung up on me then immedisatly called me back. I am close to 60 years old and have had many dealing with many companies and I have never encounter one like this. DO NOT BUY FROM THEM!
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![Share](javascript:share_rating({"review_body":"I called to order what I had decided on, a Nikon camera with and two Nikon lenses. Zack took order than said they have a unadvertised special with professional digital lenses. I told him that it was 400=500 more and he told me all the benefits of going with the digital lenses instead of the lense I ordered off their page. I said I wanted Nikon lens and he continued to tell me this unadvertised special was the best. I recieved my order and SIGMA lenses were in it. It was MUCH more then alittle more expensive. The nikon camera instead of being $1699. was $2500.I phone Zack up he said he had to send me to Customer service where I got KEVIN. Kevin had to give me a special number to see that camers priced at $2500.00 it was no where on the pages with out typingin a special number into serch. He went on about how it was the usa version not the Japanese. Nikon USA sells the same exact thing for $1699. with sales tax. He said the lense were great and rather than give me a RMA # to use the lenses and see if I liked them and to call me back. We went back and forth me sayingI did not want or order Sigma lenses and he say try them. Just try them to see and then call me back. I tried the next day a Weds. just before 5pm and they were closed till the following Monday(Jewish hoilday) I call Kevin back and said I was not sleeping over this rip off. I then was told it be 15% restocking fee. I said I would pay $400. but no more because they had not sent me what I had ordered. Long story short .The entire box is still sitting unused. Niether lense cap has been taken off. I told him the original box was packed and waiting for a return Merchandise authorization but he cointined to say I had to pay the 15% restocking plus shipping. on what I DID Not order.I am trying to go though my credit card company. which is not going so well. Months later still upset with myself for spend monies and getting ripped off I still am depressed, and the box stll waiting to be returned ,totally unused. Three different times I called Kevin the third time he hung up on me then immedisatly called me back. I am close to 60 years old and have had many dealing with many companies and I have never encounter one like this. DO NOT BUY FROM THEM!<br> ","link":"http:\/\/www.resellerratings.com\/store\/Total_Pro_Digital\/review\/649921#comment649921","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Total_Pro_Digital.jpg","store_name":"Total Pro Digital\r\n","username":"savannahsara","rating":"1"}, "single");){kind=link}