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59,985 stores1,896,839 reviews Over 250,000 shoppers online now
 Total Reviews | 3 |
 Helpful Reviews | 1 |
 Forum Posts | 0 |
| Homepage | http:// |
 Member Since | 26-Mar-02 |
| Last visit | 26-Mar-02 |
Check out all the stores loved by sauria
| HighSpeed PC |  |
| ClubIT |  |
| Newegg.com (USA) |  |
Check out all the stores reviewed by sauria
| HighSpeed PC | |
| ClubIT |  |
| Newegg.com (USA) | |
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posted Nov-26-2012 
posted Jun-02-2008 
This review was modified by 
![Share](javascript:share_rating({"review_body":"Excellent customer service and a fine product. Highly recommended.","link":"http:\/\/www.resellerratings.com\/store\/HighSpeed_PC\/review\/2096047#comment2096047","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/HighSpeed_PC.jpg","store_name":"HighSpeed PC","username":"sauria","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Exceptional customer service. They cross shipped a bad X48 board. Better than newegg by far! I\u0027ll buy again soon.","link":"http:\/\/www.resellerratings.com\/store\/ClubIT\/review\/384088#comment384088","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ClubIT.jpg","store_name":"ClubIT","username":"sauria","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Update. Diane helped me with my problem. Thank you. My faith in newegg is restored.<br><br><br><br>I have used newegg for over seven years. This RAM wouldn\u0027t work so I sent it back for RMA refund. I have always had good customer service in the past, not this time. Newegg claims that the package was empty. It was not. They also say it was delivered unopened. I have pictures of the RAM that I packed and returned and proof of FedEx delivery. It was packaged exactly as they sent it originally to me. They suggested that I contact FedEx. I asked to speak to a supervisor and he would not give me an RMA credit. I am out shipping cost two ways and I got NO refund.<br><br>Something has changed at the egg. Buyer beware if you have to return something.","link":"http:\/\/www.resellerratings.com\/store\/Newegg\/review\/383494#comment383494","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Newegg.jpg","store_name":"Newegg.com (USA)","username":"sauria","rating":"5"}, "single");){kind=link}
“Dear sauria,
Thank you for taking the time to post your informative review. We greatly apologize for any inconvenience caused by this uncommon situation, and we assure you that we would never intentionally cause for you to ever be dissatisfied with our services.
At your earliest convenience, please contact Dianne at 800-390-1119 (dial 25045 immediately) or by email at dianne.v.segue@newegg.com. We appreciate your patience and understanding.
Sincerely,
Newegg.com ”