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sasafracas

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  • Email reviewer
  • Toshiba
    Rating 2/10
    1/5
    2012-10-29

    “I purchased a $1K laptop from them. It was poorly constructed; one of the end pieces was attached crooked and you could see the inside of the computer through the gap! Unbelievably shoddy workmanship.
    When I contacted customer service, they were quite rude. Apparently, my options are 1) I can return it and 2) I can return it and buy another one (And that will take ANOTHER 3-6 weeks). Wow - thanks for the help! [Don't bother asking for a supervisor, the same lady got back on the phone with me claiming she was a supervisor. I guess they think only idiots would buy their product in the first place.] NEVER AGAIN”


  • Email reviewer
  • Sears.com
    Rating 10/10
    5/5
    2012-09-03

    “Excellent service! I purchased 2 of the same item online for store pickup. It turns out they only had 1, so they gave me a better version for the same price. In addition, because I waited more than 5 minutes they gave me a $5 coupon. Really excellent service start to finish.”


  • Email reviewer
  • Amazon.com
    Rating 10/10
    5/5
    2010-12-15

    “Amazon is the BEST STORE EVER!!!
    Every time I call customer service, I renew my vow to only buy from them. Last situation - I order from a vendor in the marketplace. I had an issue with the vendor. Amazon gave me my money back!
    They truly understand customer service!”


  • Email reviewer
  • Zazzle
    Rating 10/10
    5/5
    2010-12-15

    “Great shirts, great prices, great customer service. I love that I can make any shirt I want. The quality is excellent, and the prices are reasonable for what you get. I rarely have to call, but on the one occasion I did have a delivery issue, they resolved the issue right away.”


  • Email reviewer
  • Staples Office
    Rating 2/10
    1/5
    2010-11-28

    “Horrible customer service. There was a price error, so I get an email the NEXT DAY canceling my order. I did get the "opportunity" to purchase this item at regular price. They didn't read the email I sent and would not help via phone. I don't understand how this company is still in business with customer service like this.”


    Reviewer Stats

    5

    Reviews

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    Useful Reviews

    sasafracas's favorite stores

      Sears.com Rating 10/10
      Amazon.com Rating 10/10
      Zazzle Rating 10/10

    sasafracas's Stores Reviewed

      Toshiba Rating 2/10
      Sears.com Rating 10/10
      Amazon.com Rating 10/10
      Zazzle Rating 10/10
      Staples Office Supplies & Technology Rating 2/10

    sasafracas's Least Liked Stores

      Toshiba Rating 2/10
      Staples Office Supplies & Technology Rating 2/10