1/5

posted Feb-09-2005

Two years ago I ordered a camera, lens and filters from AAA Camera. The lens was received but the wrong camera body was shipped and the filters were cracked (the filters were well packaged so the damage was before shipment). I was told to return the camera body and filters and that they would be replaced promptly. Months passed by with dozens of phone calls and emails and still no replacements. Every call was met with a different story. The camera is back ordered, the camera shipped last week, the camera will ship next week, we're just packing it up now, etc. Service reps would even give out phoney names to try and stall you when you called back. I tried to get the Better Business Bureau to help but after repeated failed attempts they finally sent me a letter saying that they had given up. Just do a Google search on "AAA-Camera complaints" and you will find hundreds of complaints about this company. Avoid, avoid, avoid!

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