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All 33 Customer Review(s) | by rxbrown

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Wholesale Glass
Rating 10/10
5/5
modified review posted Nov-07-2013

“Needed a glass shower door drip rail and wipe seal, ordered nov 3, had it delievered nov 5, quick shipping and it was packaged well. Exactly as described online. ”


artisanwinedepo
Rating 6/10
3/5
modified review posted Aug-02-2013

“Found an older vintage wine we enjoyed still on sale here so gave them a try. Ordered 9 bottles and filled a case out with other selections. The online system is apparently not so accurate, it allowed me to order 9 and I received an email indicating they could only offer me 8 bottles. One of the wines selected to round out the case was also not available even though the website allowed me to place in basket. Received an email a day later informing me of the issues and offering me suggestions on alternate wines. Customer Service (ken) communications were good and polite, the order was requested to ship on a monday and that was handled. So other than an innacurate website stock (a biggie) they can be recommended. cheers!”


kck.com
Rating 4/10
2/5
modified review posted Jun-27-2013

“They have a good selection of bbq accessories, I needed a temp guage replacement for my grill and ordered 3 guages on a single order. When placing the order I gave shipping address for ups and fedex and noted another address in case they shipped USPS. We don't have usps delivery at the ups/fedex address. They shipped to the UPS/Fedex address via USPS, despite our efforts to avoid that. The order was returned as undeliverable to them. 4 days later when we inquired about the replacement shipment we were told they needed to receive the package back first. Only when I forwarded the tracking info showing it was already delivered back to them was a replacement sent. The coup de gras for me was the message I received when the second shipment was sent out "Your package will go out today. For future purchases, we will not reship at no charge if the correct shipping address on the packing slip. It plainly states that we ship USPS on our web page." It does NOT show they ship USPS on their main page, otherwise I would have used the USPS address, and I did note both addresses on the original order, so this is my fault???
I did a google site search and USPS shipping is only mentioned on two pages that are product specific, hardly obvious and prominent.

Google Site Search results

http://www.kck.com/bbq_hinge_smoker_pit_grill_wood_stove_4.html

BBQ Hinge Pit Barbecue Grill Smoker Wood Stove - Kck.com
I ship out USPS first class 2 - 5 days delivery, anything over 13 oz. will be shipped PRIORITY 2 - 3 days delivery. Buyer is responsible for purchasing insurance ...

http://www.kck.com/bbq_air_damper_smoker_pit_grill.html

BBQ Air Damper Pit Barbecue Grill Smoker Wood Stove - Kck.com
I ship out USPS first class 2 - 5 days delivery, anything over 13 oz. will be shipped PRIORITY 2 - 3 days delivery. Buyer is responsible for purchasing insurance ...

The items when received were new quality items and I have no problem with the product, but the customer service is another story.”


Genuine Viking
Rating 10/10
5/5
modified review posted Jun-27-2013

“I ordered original viking burner covers for our kitchen range.
They were shipped promptly, packed sufficiently and were original viking parts. Overall a good transaction. I took a chance since there were no reviews here and the only reference I got was that they in the past have sold on amazon, but not anymore. Ordered 5/30, shipped 5/31 received 6/4 that timeframe did include a weekend.”


PCNation
Rating 2/10
1/5
modified review posted Jun-20-2012

“Needed a Garmin GPS with european maps asap for a trip, their website showed the unit was "available and in stock" shipping in a few days. two days after placing the order I received an email indicating the unit was backordered. I went back to their website and it still indicated available and in stock. Obviously the website status means nothing here.”


Jockey
Rating 8/10
4/5
modified review posted Mar-29-2012

“I like a pair of underwear they mfg, but have a hard time finding it in stores, so I thought online was my best bet. Ordered on 2/24, shipped on 2/26. What I received was not what was pictured on the website. The waistband pictured had a same color muted jockey logo. The ones I received had a white contrasting logo shouting JOCKEY! I was not happy, so I emailed customer service explaining the situation. They immediately re-ordered the items for me. I received the same thing as the first order! UGh, I just gave up and kept them, not worth the trouble returning them. As of this writing they still have not replaced the images on the website.”


intimatewholesa
Rating 8/10
4/5
modified review posted Mar-29-2012

“I had read negative things about intimatewholesalers.com when I searched them on google. There were no reviews here on resellerratings. Their website showed the products I wanted and the prices were very attractive, so I decided to take a chance and see. My order was placed on 3/5. On 3/9 I received notification that some items were backordered. I promptly asked that those items be dropped from the order and the other items shipped. The order shipped on 3/12. 7 days to get an order out might be a huge negative to some, but I was OK with it, the items were not critical. I am under the impression that this is a small home business, they do not stock and must recieve shipments from wholesalers to ship to you is my assumption. I had no need to return anything and was generally pleased with the product and prices. Just don't be in a rush for anything....”


ladystrange.com
Rating 10/10
5/5
modified review posted Mar-12-2012

“Had a question before ordering, sent customer service email the 5th got reaponse the same day. ordered the 6th, it was shipped on the 7th and got shipping tracking number in email. 9th I received the package and the order was correct. This is a small business, but efficient and recommended based on my experience with them.”


RepairClinic.co
Rating 10/10
5/5
modified review posted Jan-27-2012

“Ordered a part to repair hoover vacuum. Arrived quickly but the part was not exactly the same as the original, the replacement arrived with inferior plastic wheels vs rubber on the original. After further investigation and follow up by the vp of customer service at repair clinic, it appears hoover has decided to furnish only the cheaper replacement part with plastic wheels, no fault of repair clinic. They went out of their way to help with the situation.”

RepairClinic.com's Avatar
posted Jan-28-2012

RepairClinic.com
RepairClinic.com Inc rep has responded

“We are researching this and will get back to you. This part is supposed to be OEM.”


Costume Kingdom
Rating 2/10
1/5
modified review posted Oct-19-2011

“Deceptive practices and policies. Ordered 2 kids costumes and when they arrived were 1 size too small. Then went online to attempt to return and thier return policy states "We are unable to accept returns on orders placed between October 15th
and November 15. We apologize for any inconvenience." This policy was of course not stated or apparent when we were ordering items (probably intentionally) Avoid this retailer, I know I will in the future never go back.”


AppliancePartsP
Rating 10/10
5/5
modified review posted Apr-01-2011

“I ordered a handle and bulb for our sears (whirlpool mfg) dryer. The shipping was fast, got parts the very next day. All of the parts were fps or fsp, not sure who that is, but they fit and function fine.”


Always Somethin
Rating 10/10
5/5
modified review posted Feb-03-2010

“Ordered 1/29 arrived 2/3 packaged well exactly what was ordered, great price, free shipping. I saw others low ratings, but my experience was great!~”


Source One Audi
Rating 2/10
1/5
modified review posted Dec-08-2009

“Ordered a set of speakers that showed IN STOCK on their website on 10/25/2009. The speakers were also shown as a "best seller" on their website. Waited patiently until on 12/8/2009 I got an order cancelled e-mail, no explanation, nothing after waiting for over a month!”


Let's Talk
Rating 10/10
5/5
modified review posted Dec-04-2009

“I have used Letstalk.com twice over the last 6 years and both times had no issues. In both cases I was transferring my cell phone number from one carrier to another with two year contract and a phone purchase. In both cases my phone arrived in less than a week (slow shipping was my choice to save $$). The phone arrived and had to be activated and within 15minutes everything worked. Prices were better than local stores and convenience brings me back every time.


WAMHomeCenter.c
Rating 10/10
5/5
modified review posted Nov-24-2009

“this was my second order from WAMHOMECENTER.com, they had the lowest price and shipped 3 days after placing the order, I am very happy with them. The first order actually arrived damaged due to poor packing and after sending them pictures, they sent replacements without delay. Problem resolution like that are what set apart good vendors from wannabes.”


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Reviewer Stats

rxbrown is a top reviewer!
Total Reviews 38
Helpful Reviews 0
Forum Posts 1
Homepage
Member Since 14-Jan-02
Last visit 17-Nov-08

rxbrown's Favorite Stores

  Newegg.com (USA) Rating 8/10
  Wholesale Glass and Supplies Rating 10/10
  artisanwinedepot.com Rating 6/10
  Genuine Viking Parts Rating 10/10
  Jockey Rating 8/10
  intimatewholesalers.com Rating 8/10
  ladystrange.com Rating 10/10
  RepairClinic.com Inc Rating 10/10
  AppliancePartsPros.com Rating 10/10
  Always Something Brilliant / AlwaysBrilliant.com / GL2.com Rating 10/10
  Let's Talk Rating 10/10
  WAMHomeCenter.com Rating 10/10
  Tire Rack Rating 8/10
  Pistolworks Pool Supply Rating 10/10
  TheNerds.net Rating 10/10
  OneStopBuy Rating 10/10
  At Your Service Electronics Rating 10/10
  UGotADeal.com Rating 10/10
  Ice Machines Direct Rating 8/10
  Larry's Baby & Teen Furniture Rating 10/10
  Vio Software Corporation Rating 10/10
  PROPortable Rating 10/10
  Digitally Unique Rating 8/10
  Page Computer / Page Computers Rating 10/10

rxbrown's All Stores Reviewed

  Newegg.com (USA) Rating 8/10
  Wholesale Glass and Supplies Rating 10/10
  artisanwinedepot.com Rating 6/10
  kck.com Rating 4/10
  Genuine Viking Parts Rating 10/10
  PCNation Rating 2/10
  Jockey Rating 8/10
  intimatewholesalers.com Rating 8/10
  ladystrange.com Rating 10/10
  RepairClinic.com Inc Rating 10/10
  Costume Kingdom Rating 2/10
  AppliancePartsPros.com Rating 10/10
  Always Something Brilliant / AlwaysBrilliant.com / GL2.com Rating 10/10
  Source One Audio (Mavco Electronics) Rating 2/10
  Let's Talk Rating 10/10
  WAMHomeCenter.com Rating 10/10
  Shock Warehouse Rating 2/10
  Tire Rack Rating 8/10
  Pistolworks Pool Supply Rating 10/10
  TheNerds.net Rating 10/10
  OneStopBuy Rating 10/10
  At Your Service Electronics Rating 10/10
  UGotADeal.com Rating 10/10
  Ice Machines Direct Rating 8/10
  eCost.com Rating 2/10
  47st Photo Rating 2/10
  CompUSA / Systemax Rating 2/10
  Larry's Baby & Teen Furniture Rating 10/10
  Vio Software Corporation Rating 10/10
  PROPortable Rating 10/10
  Star Tech, Inc Rating 4/10
  Digitally Unique Rating 8/10
  Page Computer / Page Computers Rating 10/10

rxbrown's Least Liked Stores

  PCNation Rating 2/10
  Costume Kingdom Rating 2/10
  Source One Audio (Mavco Electronics) Rating 2/10
  Shock Warehouse Rating 2/10
  eCost.com Rating 2/10
  47st Photo Rating 2/10
  CompUSA / Systemax Rating 2/10