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All 5 Customer Review(s) | by russpoint

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Aqua Superstore
Rating 2/10
1/5
modified review posted Dec-23-2009

“What is pictured on their site is not what they send. Then it is your fault for a wrong order. Very antagonistic customer rep. Would advise any and all to avoid this bait and switch operation.”


posted Jan-04-2010

aquasuperstore
Aqua Superstore rep has responded

“We are very sorry for the error. We did have a mistake with the picture of this item. We shipped over 100,000 orders in 2009 and this is the first one we hade wrong out of 40,000 products. We do make up for our mistakes by offering free pickup, complete refunds or giving you the item in the picture at our cost and shipping it to you for free. Please just email us again and we will get this taken care of for you. Sorry again for the problem.”


SmartSubs (cont
Rating 2/10
1/5
modified review posted Dec-22-2008

“I made a purchase from smartsubs.com on December 18th at 10:30 am. Never Again. As with all my internet purchases, I expected a confirmation and order number forthwith. Well here it is Monday the 22nd and still no notification. The only thing I received was a confirmation that I was signed up for was something that I did not want which was enrollment in TechOnCall 24-7. This is a shoddy way to do business, requiring a purchaser to enroll in something not wanted.

I called their 866-463-1999 number this morning and only got voice mail. I left a detailed message as to my concerns. I then used their info@suartsubs.com and got a non delivery return as there was no such address.

I tried the 866 number again and a real person answered. I explained my problem. Upon her checking the order had been placed, but “due to the Christmas rush” It had not been processed or shipped. I advised her that I had ordered numerous other items at the same time from all across the country, and every one had arrived or was in transit.

I strongly recommend that unless you absolutely have to, avoid at all costs SmartSubs.com due to their unethical business practices as well as their lack of attention to customers.


PROVANTAGE Corp
Rating 2/10
1/5
modified review posted Sep-21-2007

“WARNING WARNING WARNING THIS IS ABSOLUTELY THE WORST SITE I HAVE EVER DEALT WITH. ORDERED ON TUESDAY SEPTEMBER 18 2007 ON A 2ND DAY DELIVERY. GOT NOTICE FROM THEM ON FRIDAY SEPTEMBER 21 2007, THE LATEST DAY OF DELIVER, THAT ITEM WAS NOT IN STOCK NEVER DO BUSINESS WITH THESE PEOPLE IF YOU WANT AN ITEM. ”


tekdeal
Rating 2/10
1/5
modified review posted Oct-19-2005

“Absolutely the worst purchasing experience ever. Ordered software, installed it and when I tried to register it, it had already been registered. No response from the company until I stopped payment on credit card. Very rude and belligerent people. NEVER EVER do business with this company.”


Factory Direct
Rating 2/10
1/5
modified review posted Feb-03-2005




Well I got got again. I received the package with the enclosed USB cable and the accompaning driver disk. Lo and behold it is exactly like the one that I already have that I only paid $14 for. I guess the rest of the charge was for the little sticker on the box that directed me to a site on the web that offers FREE download software. You people got me good this time, but I will guarantee you it will not happen again. As you can see from the previous communication, I stated that I already had one cable, and was under the impression that your product was something special. Oh wrong was me. What a crummy way to do business. Another case of let the buyer beware, because the seller is out to get all he can fair or foul. I will be sure to pass this along to everyone that I can.”


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  • Their Story: russpoint has not entered their story in their biography.

Reviewer Stats

Total Reviews 5
Helpful Reviews 0
Forum Posts 0
Homepage
Member Since 3-Feb-05
Last visit 19-Oct-05

russpoint's Favorite Stores

No stores favored...

russpoint's All Stores Reviewed

  Aqua Superstore Rating 2/10
  SmartSubs (contentnow.com) Rating 2/10
  PROVANTAGE Corporation Rating 2/10
  tekdeal Rating 2/10
  Factory Direct Cellular (Zencentric) Rating 2/10

russpoint's Least Liked Stores

  Aqua Superstore Rating 2/10
  SmartSubs (contentnow.com) Rating 2/10
  PROVANTAGE Corporation Rating 2/10
  tekdeal Rating 2/10
  Factory Direct Cellular (Zencentric) Rating 2/10