5/5

posted Feb-15-2010
I have had only positive experiences with this company's sales and service. Prices on items are very competitive and high quality, and the company's service technicians are particularly helpful and seem to see every problem through to a positive and successful conclusion. I have purchased three desktop units and one laptop unit from Vigor Gaming over the last 5 years and can tell you I have never experienced the problems with service that I was accustomed to at my former experiences with Dell and with Cyberpower.
Currently I have a boot up problem with my desktop and need to get that corrected. I have not been able to get in contact with Vigor and became worried, but after reading about the robbery and the inventory problems, as well as the ensuing insurance and police investigations, I can only hope that the company gets back to "business as usual" status ASAP. Thank goodness I have other computers in the house, including the Vigor laptop I am composing this message on, to use.
Everyone should just keep patient. What we do need, however, is Tommy or some other person at Vigor to help expedite better communications with current customers and new prospects looking for company information; Vigor needs to get its story out. Maybe contact some of the news organizations and computer magazines to alert their respective readerships of the current Vigor Gaming delays and problems. Next, the priority should be to get their web site up and functioning.

This review was modified by
rule405 on February 15 2010 07:39:43 AM