5/5

posted Feb-26-2007
I have just discovered this store. I must say, there site is fairly easy to navigate, except for trying to see what is in your cart. They have a wide selection of camera equipment, and are very competitive priced(compared to B&H Photo, another reputable site). Ordering is easy and even offers you the luxury of paying with Paypal if you have a Paypal account. I immediately received a response from Paypal and Galloway, which comes through Quantum Leap, with confirmation of order, and within hours, a tracking number, estimated date of shipping and arrival, and a direct link to shipper. My purchase was shipped out the next day, and arrived as scheduled(regular shipping took about 3 business days(fassssttttt). The product arrived as expected, except for packing, which was done so well, I probably could have played baseball with the package and caused no damage to the lens. In other words, packing was awesome. Package was exactly what I ordered, in new condition, which is what I bought, and lens worked great right out of box. This will probably be one of the good ones, so I hope this helps anyone looking to use them. Haven't had to use customer service, so no info on that side.
The only downside to this store, is there is a 15% restocking fee if you send it back, unless it comes damaged, which I highly doubt based on the packing of the product.

This review was modified by
rugman1969 on February 26 2007 09:54:55 PM
“Rugman1969,
I apologize you feel you did not receive the correct product. One thing we pride ourselves with at Ecigsupply is carrying ONLY authentic Joyetech items right from the manufacturer. We proudly receive weekly orders from overseas to provide our customers with authentic Joye product.
I would like the opportunity to make this situation right with you, our valued customer.
Please contact me directly at Gina@ecigsupply.com
I look forward to hearing from you.
Regards,
Gina”