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| Member Since | 20-Feb-12 |
 Last visit | First visit! |
Check out all the stores loved by rtroeh
| AutoShepherd |  |
| High Tech Pet Products / hightechpet.com |  |
Check out all the stores reviewed by rtroeh
| AutoShepherd | |
| High Tech Pet Products / hightechpet.com |  |
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posted Jun-13-2012 
This review was modified by 
posted Feb-25-2012 
![Share](javascript:share_rating({"review_body":"Unbelievably fast processing. I was searching for a soft top for my Jeep and had had two orders cancelled within the previous week at two other online merchants due to back order with no ETA. I finally started calling and the soonest anyone could get it for me was September, until I called Autoshepherd. They had it in stock, so I went ahead and ordered. The next morning, I received an email that my order had been processed and gave me the tracking number. Imagine my surprise when I looked at the tracking and it was already on the delivery truck to my house! I received a hard to find product less than 24 hours after I ordered it, and with free shipping!","link":"http:\/\/www.resellerratings.com\/store\/AutoShepherd\/review\/1630120#comment1630120","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/AutoShepherd.jpg","store_name":"AutoShepherd","username":"rtroeh","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"We purchased a medium electronic dog door. When it arrived, one of the two transmitters did not work but we did not worry about it as the other one worked fine and we only have one dog. The door was very easy to install, and it seals very well, blocking drafts which was a problem with conventional dog doors that we have owned. It worked great for 1 year, which is the warranty period. One month later, the motor stopped working. I opened an online ticket, and also emailed customer service, but received no response. The only thing that I did receive a response to was when I placed an order for a replacement motor at an outrageous price, and also paid way beyond reasonable costs for shipping. Two months after this, the collar transmitter stopped working. Once again, a ticket, and email to customer support, and an email to the company president went unanswered. They were around, though, to fulfill another overpriced order. Within 15 months of purchase I have put over $100 additional into this product. Due to lack of customer service I would not recommend this to anyone.<br><br>Based on this review, I was contacted by High Tech Pet customer service. I\u0027m now as satisfied as I\u0027m going to be. Changing to 4 stars based on their eventual response.","link":"http:\/\/www.resellerratings.com\/store\/Hightechpet_com\/review\/1290943#comment1290943","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Hightechpet_com.jpg","store_name":"High Tech Pet Products \/ hightechpet.com","username":"rtroeh","rating":"4"}, "single");){kind=link}