5/5

posted Apr-18-2012

Xotic PC had the best price and customization options by far on the laptop I wanted, which I picked from their simply massive selection. They even combined discounts, so I paid that much less than any other seller. Even during the holiday rush, it was built and shipped quickly, and is everything I'd hoped for. On the single occasion in four months I've had to contact them, customer service was unfailingly quick, polite, and helpful, even with complex technical questions that would take hours on the phone to get a decent answer to with a larger brand, such as HP or Dell. They even emailed me a few days ago to check in and make sure I was happy with my purchase. I've already sold several others on Xotic PC, and my next laptop purchase will certainly be from them. One final note: I was a little apprehensive about sending a check to a small company in Nebraska that I hadn't heard of until a few weeks before, but if you want to use the cash discount, I had absolutely no trouble with the process.

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