1/5

posted Oct-03-2005

Over the past few months I have placed 13 orders online with US CD & LP sellers. Orders placed with both Acoustic Sounds Inc & CD Connection were all dispatched in their entirety, whilst of the 8 orders placed with Tower Records, only one, the first, was sent in one shipment.
All the rest required 2 or even 3 shipments to complete, whilst the currently outstanding order, if completed, will require 4. The initial shipment of this order, vis. 3 CDs, was lost in the mail, the first and only time this has ever happened to me in well over 200 transactions between myself in Melbourne Australia, and sellers all over the world.
Even the replacement shipment, which I received today, was for only 2 Cds; they couldn`t even send it complete!
Despite good communications and friendly staff, at the end of the day, it`s service that counts, and Tower Records` service is terrible. I certainly won`t be buying any more CDs from them. Ever.

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5/5

posted Jun-23-2005

A first class transaction. Goods arrived here in Australia within 10 days of placing order, and were exactly as ordered. What a pity all internet purchases don't go as smoothly as this one did.
BlueDo.com are about as professional as it's possible to be.
Thanks for an excellent icommerce experience.

Laurie Dare
roughplanet@hotmail.com

This review was modified by roughplanet on June 23 2005 08:18:58 PM

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