1/5

posted Jan-15-2010

November 09, I found a dishwasher online and on sale at Home Depot. I attempted to place an order but the online ordering system couldn't take my order. So, I placed the order over the phone. They said I would receive an email confirmation. Did not receive a confirmation. Two days later, called back and the Appliance area was down for two days...no confirmation as the appliance went off sale.... Called a week later and finally got a sales number and the credit card was charge immediately even though I received to confirmation. Oh, and by the way, that dishwasher will be delivered in January!!! and they charged the card in November? Isn't there a law against this? Finally called back in mid December and got them to re-email me the confirmation info with an invoice # I could track.
One more side note. I ordered an install package but Maytag has changed connections so I didn't need the $22 install package. When I went to the local Home Depot to return it...they refused, in store credit only. The invoice was to another store in town and I'd have to go there for cash back....Give me a break. Difficult to business with!!

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5/5

posted Jul-22-2008

Excellent service. Quality product found at less than 1/2 price of other online stores. Immediate confirmation email as well as a shipping email. Site is informative and easy to use. Between the service and the product, this was too good to be true!

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1/5

posted May-15-2008

Order was placed on 3/27. Never got a confirmation email. Sent messages to customer service and never received a reply. Order was never received. Ordered from another company and received the product with a week.

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