1/5

posted Aug-21-2012

Worst online shopping experience I've ever had. I ordered a back pack from Outdoor Bunker and only received the frame. Ok accidents happen and I attempted to call their customer service number to have the correct item shipped (the invoice had the correct item listed). They do not accept telephone calls even though they list a 800 number and all correspondence is forced to be email based. They state if in before 4 PM CST they will answer the email the same day but the fasted they ever responded to mine were the next day. Their emails are short, cryptic, and obviously written by someone who is less than literate. They wanted me to ship the wrong item back at my cost even though it was their mistake. After a couple of email exchanges they sent a return shipping lable with no other note or acknowledgement. I very frustrating and uncustomer service oriented company to deal with.

comment on review | report?

Is this review?… Helpful Cool Share

1/5

posted Jan-12-2012

Pretty much the same experience as others have had. I got an advertisement that they had a Nightforce scope with the V1000 reticle for $1599. Whe I got to their web site that offering didn't even exist. Their phone sales person didn't know what to do as he could not find it either and could not explain why the advertisement stated what it did. Final frustration was the only model at that price was a used demo in an whole different configuration. What Goobers.

comment on review | report?

Is this review?… Helpful Cool Share