1/5

posted Sep-29-2010

This company is TERRIBLE!!! Do not buy from them!!! I purchased New!!! Smoking German Panther 1/16 Radio Remote Control RC Airsoft Battle Tank w/ Smoke and Engine Sound for total 114$. I received tank with broken remote control. Called company (make sure you pick choice 1 like new customer who is buying, otherwise they not going to pick up your phone!!!!) got RMA number send tank back to them for 18$. After week and half I received new tank with broken remote control again. It was broken the way I don't believe it happened by shipping company. Box and Styrofoam was perfectly fine without any sign of damage and remote was broken inside. I called Raiden tech and requested refund, because I cannot afford keep shipping back broken item for 18$ every time.
They where rude to me and told me that it is not their fault because they only ship from factory and I was told that their policy is every customer is allowed only ONE RETURN!!!!! I said it is impossible, that they just keep sending broken stuff and I also wanted know where in their policy such nonsense is. They did not answer, because it is not there!!!
Finally I got sick of them and call my bank to deal with it...

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