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rlarge1949

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  • Email reviewer
  • Rating 2/10
    1/5

    Wished I had read all the other reviews! I ordered a $200 gift certificate on 5/16 to be sent to my son for his birthday on 5/19. Was told order would arrive (a gift card) on 5/18 or 5/19. Today is 5/20, 4 days after the order, and I receive an email stating the order was never shipped because they were worried about fraud of having a different shipping address from the credit card billing address. HUH?? It took these people four days to tell me they didn't ship my order?? HUH?? My son's birthday has now passed. I cancelled my order and told them of how crappy their customer service is. These people suck!


  • Email reviewer
  • Rating 10/10
    5/5

    Quick ship, Product in good condition


    posted Jun-01-2015

    Cowboom.com
    CowBoom (a Best Buy Brand) rep has responded

    “Thank you for your positive feedback. We appreciate your business and look forward to providing you with more amazing deals.”


  • Email reviewer
  • Rating 10/10
    5/5

    Jenna was terrific! Went out of her way to make sure our mattress was in the delivery sequence. Called back the next day to make sure the delivery Co. had coordinated shipment. Great Customer Service! Robert Large


  • Email reviewer
  • Rating 2/10
    1/5

    Wished I had read all the other reviews! I ordered a $200 gift certificate on 5/16 to be sent to my son for his birthday on 5/19. Was told order would arrive (a gift card) on 5/18 or 5/19. Today is 5/20, 4 days after the order, and I receive an email stating the order was never shipped because they were worried about fraud of having a different shipping address from the credit card billing address. HUH?? It took these people four days to tell me they didn't ship my order?? HUH?? My son's birthday has now passed. I cancelled my order and told them of how crappy their customer service is. These people suck!


  • Email reviewer
  • Rating 10/10
    5/5

    Quick ship, Product in good condition


    posted Jun-01-2015

    Cowboom.com
    CowBoom (a Best Buy Brand) rep has responded

    “Thank you for your positive feedback. We appreciate your business and look forward to providing you with more amazing deals.”


  • Email reviewer
  • Rating 10/10
    5/5

    Jenna was terrific! Went out of her way to make sure our mattress was in the delivery sequence. Called back the next day to make sure the delivery Co. had coordinated shipment. Great Customer Service! Robert Large


  • Email reviewer
  • Rating 2/10
    1/5

    Wished I had read all the other reviews! I ordered a $200 gift certificate on 5/16 to be sent to my son for his birthday on 5/19. Was told order would arrive (a gift card) on 5/18 or 5/19. Today is 5/20, 4 days after the order, and I receive an email stating the order was never shipped because they were worried about fraud of having a different shipping address from the credit card billing address. HUH?? It took these people four days to tell me they didn't ship my order?? HUH?? My son's birthday has now passed. I cancelled my order and told them of how crappy their customer service is. These people suck!


  • Email reviewer
  • Rating 10/10
    5/5

    Quick ship, Product in good condition


    posted Jun-01-2015

    Cowboom.com
    CowBoom (a Best Buy Brand) rep has responded

    “Thank you for your positive feedback. We appreciate your business and look forward to providing you with more amazing deals.”


  • Email reviewer
  • Rating 10/10
    5/5

    Jenna was terrific! Went out of her way to make sure our mattress was in the delivery sequence. Called back the next day to make sure the delivery Co. had coordinated shipment. Great Customer Service! Robert Large


    Reviewer Stats

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    rlarge1949's favorite stores

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    rlarge1949's Stores Reviewed

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      CowBoom (a Best Buy Brand) Rating 10/10
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    rlarge1949's Least Liked Stores

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