1/5

posted Oct-19-2007

I will never trust this store again. Placed an order on 0/30 for an amplifier the website said was in stock. On 10/01 my credit card was charged. On 10/3 my credirt card was credited. Never did I receive an email advising the item was not being shipped. Only after I placed a phone call on 10/19 was i advised the product was out fo stock and not available...However the website still shows the amp as in stock but at a higher price. The store's customer service expalined that while they are using the exact same part number for the same part, and the same image, it is a slighly upgraded model and thus the higher price. I was advised I could reorder the amp using the original part number but would have to pay the higher price. This feels like a bait and switch tactic to me. While i gave the company the chance to make the order right during thephone conversation, by sending me the amp I ordered at the price I ordered, they declined. This review is provided so that potential buyers may make an informed decision.

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