1/5

posted Apr-27-2010

Red Tag Savings has a rating of F with Better Business Bureau, 102/109 complaints unresolved, and 6 of them are are guarantee of warranty issues. See: http://www.bbb.org/new-york-city/business-reviews/electronic-equipment-and-supplies-dealers/digital-delivered-in-brooklyn-ny-75392/

Page for Nikon S60 I bought on Red Tag Savings site: http://www.redtagsavings.com/products.asp?product_id=13045

Notice that it says:
. All products come with USA warranty.
. Full manufacturers package.
. No gray market or imported goods.

Now, here is what happened to me. I ordered a Nikon s60 digital camera from RedTagSavings.com. Besides calling me and bothering me about my debit card address and trying to sell me an extended warranty at first, it wasn't too bad. They also have a policy that you have to be the one to be there and sign for the package they ship, which is a problem for those of us who live alone and work during the day.

The real problem came about 6 months later... my camera began exhibiting a lens error, but since my camera was supposed to have a full one year US warranty on it, I shipped it to Nikon to have it fixed. A few weeks later I called Nikon to check on the status of my camera and found out that Nikon couldn't work on my camera because its serial number indicated the camera was supposed to be sold in the European market, not the American market, which means RedTagSavings bought it from somewhere in Europe and resold it to me. I have contacted RedTagSavings about it, and they refuse to give the original receipt of purchase for the camera to Nikon, and if I'm unable to resolve this, I'm stuck with a $250 piece of plastic junk.

So, if you order from this store, don't count on having a manufacturer's warranty.

Still not convinced? Have a look at the place you are buying from: http://donwiss.com/pictures/BrooklynStores/h0195.htm

This review was modified by rissa14 on April 27 2010 08:54:23 AM

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